Wraparound Supervisor

Wedgwood Christian Services
Wedgwood Christian Services

People & HR, Operations

Grand Rapids, MI, USA

Posted 6+ months ago

The Wraparound Program Supervisor is responsible for leadership of the Wraparound Program and for carrying out and overseeing all activities under their direction.

RESPONSIBILITIES:

  • Provide leadership for Wraparound Coordinators and Program Compliance:
    • Educate and direct staff in agency policies, procedures, treatment techniques and principles of teamwork.
    • Ensure Wraparound Coordinators are implementing the program in accordance with program intent and best practices according to funding source requirements
    • Collaborate with departments both programmatic and administration to
    • Represents Wedgwood Christian Services within Marketing and Public Relations activities
  • Provide supervision for Wraparound Coordinators:
    • Hire, orient, and providing ongoing supervision to Wraparound Coordinators
    • Conduct performance reviews, disciplinary action (when needed) approves time off
    • Meet regularly with staff to review and provide input into treatment plans.
    • Review all designated reports and PCP’s, and assure that all standards are being met.
    • Evaluate performance and provide feedback on a regular basis.
  • Administration:
    • Provides coverage for Wraparound Coordinators.
    • Attend all funding source meetings related to program area
    • Ensure compliance to all crisis mental health discharges within state
    • Ensure all authorization are current for both internal and external service providers
    • Collaborate with other departments including finance and administrative support to ensure all services meet funding source requirements
    • Serves as the lead for comprehensive care provided to all eligible clients and works with external partners to ensure compliance with state guidelines
    • Work collaboratively with referral sources
  • Quality Assurance:
    • Responsible for tracking and monitoring utilization and outcome data, including quarterly reporting for the all agency report card.
    • Responsible for timely Quality Assurance compliance including but not limited to: peer reviews, score cards, audits, satisfaction surveys
  • Professional Growth:
    • Attend additional training (16 hours) related to provision of support to children/youth and their families served in the waiver annually as required by MDHHS
    • Ensures Wraparound Coordinators complete all state and agency mandated training
    • Keep informed of current Wraparound program developments and activities.
  • Financial/Budgetary Responsibilities
    • Holds an agency credit card and submits monthly reports detailing funds spent related to client care, training, and other activities related to the program
    • Reviews monthly budget reports to ensure program is on target with projections and makes recommendations for adjustments as needed
    • Serves as lead for program area in business reviews and other agency activities
    • Other duties as assigned

QUALIFICATIONS:

  • Must be certified in Wraparound
  • Must have specialized training and one year of experience in the examination, evaluation, and treatment of minors and their families and who is a physician, psychologist, licensed or limited-licensed master’s social worker, licensed or limited-licensed professional counselor, or registered nurse; or a bachelor’s degree in a mental health-related field from an accredited school who is trained and has three years supervised experience in the examination, evaluation, and treatment of minors and their families; or an individual with at least a master’s degree in a mental health-related field from an accredited school who is trained and has one year of experience in the examination, evaluation and treatment of minors and their families.
  • Minimum of three years of experience working with home based programs
  • One year experience supervising staff, two years preferred.
  • Prior experience working with an interdisciplinary team preferred.
  • Must have a valid driver’s license.

SANCTUARY COMMITMENT STATEMENT:
Wedgwood Christian Services is dedicated to creating a trauma-informed, healing-centered community for our clients and staff. All positions are expected to contribute to this culture by practicing the seven commitments of Sanctuary: nonviolence, emotional intelligence, social learning, open communication, democracy, social responsibility, and growth and change. Staff receive ongoing training and support in integrating these commitments into their work.

HOURS OF WORK: Full-time, 40 hours per week