Wraparound Supervisor
Wedgwood Christian Services
People & HR, Operations
Grand Rapids, MI, USA
Posted on Dec 30, 2025
The Wraparound Program Supervisor is responsible for leadership of the Wraparound Program and for carrying out and overseeing all activities under their direction.
RESPONSIBILITIES:
- Provide leadership for Wraparound Coordinators and Program Compliance:
- Educate and direct staff in agency policies, procedures, treatment techniques and principles of teamwork.
- Ensure Wraparound Coordinators are implementing the program in accordance with program intent and best practices according to funding source requirements
- Collaborate with departments both programmatic and administration to
- Represents Wedgwood Christian Services within Marketing and Public Relations activities
- Provide supervision for Wraparound Coordinators:
- Hire, orient, and providing ongoing supervision to Wraparound Coordinators
- Conduct performance reviews, disciplinary action (when needed) approves time off
- Meet regularly with staff to review and provide input into treatment plans.
- Review all designated reports and PCP’s, and assure that all standards are being met.
- Evaluate performance and provide feedback on a regular basis.
- Administration:
- Provides coverage for Wraparound Coordinators.
- Attend all funding source meetings related to program area
- Ensure compliance to all crisis mental health discharges within state
- Ensure all authorization are current for both internal and external service providers
- Collaborate with other departments including finance and administrative support to ensure all services meet funding source requirements
- Serves as the lead for comprehensive care provided to all eligible clients and works with external partners to ensure compliance with state guidelines
- Work collaboratively with referral sources
- Quality Assurance:
- Responsible for tracking and monitoring utilization and outcome data, including quarterly reporting for the all agency report card.
- Responsible for timely Quality Assurance compliance including but not limited to: peer reviews, score cards, audits, satisfaction surveys
- Professional Growth:
- Attend additional training (16 hours) related to provision of support to children/youth and their families served in the waiver annually as required by MDHHS
- Ensures Wraparound Coordinators complete all state and agency mandated training
- Keep informed of current Wraparound program developments and activities.
- Financial/Budgetary Responsibilities
- Holds an agency credit card and submits monthly reports detailing funds spent related to client care, training, and other activities related to the program
- Reviews monthly budget reports to ensure program is on target with projections and makes recommendations for adjustments as needed
- Serves as lead for program area in business reviews and other agency activities
- Other duties as assigned
QUALIFICATIONS:
- Must be certified in Wraparound
- Must have specialized training and one year of experience in the examination, evaluation, and treatment of minors and their families and who is a physician, psychologist, licensed or limited-licensed master’s social worker, licensed or limited-licensed professional counselor, or registered nurse; or a bachelor’s degree in a mental health-related field from an accredited school who is trained and has three years supervised experience in the examination, evaluation, and treatment of minors and their families; or an individual with at least a master’s degree in a mental health-related field from an accredited school who is trained and has one year of experience in the examination, evaluation and treatment of minors and their families.
- Minimum of three years of experience working with home based programs
- One year experience supervising staff, two years preferred.
- Prior experience working with an interdisciplinary team preferred.
- Must have a valid driver’s license.
SANCTUARY COMMITMENT STATEMENT:
Wedgwood Christian Services is dedicated to creating a trauma-informed, healing-centered community for our clients and staff. All positions are expected to contribute to this culture by practicing the seven commitments of Sanctuary: nonviolence, emotional intelligence, social learning, open communication, democracy, social responsibility, and growth and change. Staff receive ongoing training and support in integrating these commitments into their work.
HOURS OF WORK: Full-time, 40 hours per week
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