Ambulatory Pharmacy Technician - Prior Authorization Tech

TH
Trinity Health

Full-time

Muskegon, MI, USA

Posted on Nov 12, 2026

Employment Type:

Full time

Shift:

Description:

Ambulatory Pharmacy Technician – Full Time, 40 Hours, Day Shift

Great opportunity for a Pharmacy Technician to work in an organization that focuses on treating the whole person, physically, emotionally, and spiritually.

Highlights

  • Comprehensive benefits package including medical, dental, vision, paid time off, and a 403(b) retirement plan.
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
  • Trinity Health is a partnership of hospitals, physicians, and other healthcare professionals throughout West Michigan. We work together to strengthen the care in our communities while providing patients access to a broad network of specialists and advanced services.
  • This position supports patients and providers across Trinity Health Medical Group practices located throughout the greater Grand Rapids area and along the Lakeshore.

Position Summary

The Pharmacy Technician will primarily support a centralized Prior Authorization Clinic serving Trinity Health Medical Group practices throughout West Michigan. Responsibilities include completing, resolving, and appealing prior authorization requests; supporting medication access for patients; conducting insurance benefit investigations; and communicating with providers, clinic staff, and patients regarding authorization outcomes and next steps. The technician may also provide support to other ambulatory pharmacy clinics as needed.

What the Pharmacy Technician Will Need

  • High school diploma or equivalent required.
  • Completion of a formal Pharmacy Technician training program preferred.
  • Licensed Pharmacy Technician in the State of Michigan (LPhT) and nationally certified Pharmacy Technician (CPhT), or eligible to obtain national certification within six months of hire with prior pharmacy technician experience.
  • Minimum of one year of pharmacy work experience required; experience in multiple healthcare settings preferred.
  • Previous experience working within multidisciplinary healthcare teams preferred.
  • Experience with prior authorizations, insurance billing, specialty pharmacy, or ambulatory pharmacy workflows preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

See more open positions at Trinity Health