Float (40 Hours) Referral Support Specialist

TH
Trinity Health

Customer Service

Remote

Posted on Jul 16, 2026

Employment Type:

Full time

Shift:

Description:

Provide one-to-one, compassionate care and love your job

Trinity Health At Home provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Referral Support Specialist Position Summary

The Customer Care Center (C3) Referral Support Specialist role will support the HCCs (hospital- based liaisons) with referral entry and referral insurance verification. This role acts as data entry support. Will be responsible for accepting, importing and entering referrals from our RHMs into Home Care Home Base. This role is also responsible for the insurance verification and authorization for certain payers.

Your opportunity

  • Enjoy a truly patient-centered focus
  • Excel with supportive, motivated colleagues in an inspiring environment
  • Flexibility
  • Competitive salary
  • Career paths and professional development
  • Learn the industry's best, easy-to-use, advanced technology

Other benefits

  • Health, dental and vision insurance
  • Short and long-term disability
  • 403b
  • Generous paid time off
  • Mileage reimbursement
  • Comprehensive orientation

Minimum Qualifications

  • High School diploma required with equivalent 2-4 years industry experience; Associate's Degree preferred
  • 2-3 years home care, hospice, discharge planning, or case management experience preferred
  • Working knowledge of governmental reimbursement criteria, knowledge of third party/managed care contracts related to Trinity Health At Home services preferred
  • Microsoft computer skill set required; experience with Trinity Health At Home software platforms and applications preferred
  • Working knowledge of standard office equipment and remote technology required

About Trinity Health At Home

Trinity Health At Home is a national home care, palliative care and hospice organization serving communities in twelve states. We are is a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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