
Customer Service
Grand Rapids, MI, USA
POSITION SUMMARY: The RN Care Manager is a professional nurse who collaborates with physicians, facilities, health care team members and patient/families to manage chronic conditions/complex illness and coordinate care for specific patient populations across the continuum and between care settings as an important member of the Patient Centered Medical Home team.
The CM @ Home Team Care Manager provides supplemental Care Management services to our highest risk patients both in the patient's home and telephonically. The CM @ Home team works in collaboration with our Trinity Health Medical Group and affiliate office care teams. This position is responsible for engaging patients in Care Management with the goal(s) of successful self-management, improving safety and quality of life in the community setting, decreasing inappropriate utilization of the ED and hospital resources, providing supplemental home-based Care Management services in partnership with ambulatory care teams to guide patients toward their healthcare goals and objectives, reinforcing the plan of care, providing connections to medical and social resources that will address barriers to patients success in self-management, coordinating patient care with the primary care provider and specialty care providers as clinically appropriate, and providing Transitional Care Management to CHF patients discharged from the inpatient setting as well as frequent Emergency Room use.
What the RN Care Manager will:
What the RN Care Manager will need:
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.