Patient Support Technician Lead
Trinity Health
IT, Customer Service
USD 18-25.9 / hour
Posted on Feb 20, 2026
Employment Type:
Full timeShift:
Day ShiftDescription:
Job Description SummaryThis position will serve to support our affiliation with Roswell Park Cancer Care.
Located at the Main Hospital Campus on 1-1
Monday - Friday 7:30am-4pm
MISSION STATEMENT:
We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
VISION:
To be world-renowned for passionate patient care and outstanding clinical outcomes.
CORE VALUES:
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.
POSITION SUMMARY:
Performs tasks related to the quality of the patient’s environment, including: cleaning function of an assigned area, stocking of supplies, and the transporting of patients, supplies, specimens and equipment.
EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:
- High School graduate or equivalent desired. Must be able to read and write.
- Participates in orientation, annual competencies, continuing education and updates and maintains knowledge/skills related to specific areas of expertise as applicable, including but not limited to:
- Stroke
- Wound Care
- Phlebotomy
SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
None
WORK ENVIRONMENT AND HAZARDS:
Clinical setting. Exposure class I. Routine or potential exposure to blood, body fluids, excretions or secretions.
PHYSICAL DEMANDS:
Medium work: standing, walking, sitting, lifting, carrying, pushing and pulling.
WORK CONTACT GROUP:
All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.
SUPERVISED BY:
- Coordinator
- Manager
- Director
SUPERVISES: None
CAREER PATH: Unspecified
GENERAL PERFORMANCE CRITERIA:
- Adheres to established hospital policy and procedure related to job function.
- Adheres to hospital infection control policies.
- Utilizes appropriate safety measures to protect self, patient and staff.
- Communicates effectively with all levels of staff, patients and families.
- Utilizes Material Safety Data Sheets within the service.
- Maintains confidentiality related to patients, staff and visitors.
- Participates in Performance Improvement activities.
- Performs quality control and quality assurance activities as directed by the Unit Manager.
- Remains readily available to assist the oncology/infusion operating room staff and PACU staff with patient care needs.
- Cooperates with other staff to insure a safe, clean environment.
- Train new staff to role.
Pay Range: $18.00 - $25.90
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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