Financial Counselor - Grand Haven

TH
Trinity Health

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Accounting & Finance, Legal

Grand Haven, MI, USA

Posted 6+ months ago

Employment Type:

Full time

Shift:

Description:

Purpose: Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.

Job Duties:

  • Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance.
  • Secures and documents payment arrangements.
  • Assists patients in financing, payment plans, financial assistance and all financial options through the organization.
  • Audits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs.
  • Works closely with RSO and division leadership to improve collections.
  • Experience in the Medicaid Application process.

Minimum Qualifications

  • High school diploma or GED.
  • Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
  • Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
  • Understanding of basic billing and coding.

Additional Qualifications (nice to have): Epic experience preferred. Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

This job is no longer accepting applications

See open jobs at Trinity Health.See open jobs similar to "Financial Counselor - Grand Haven" Hello West Michigan.
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