Environmental Service Supervisor
Trinity Health
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Posted on Aug 21, 2024
Employment Type:
Full timeShift:
Rotating ShiftDescription:
An Opportunity to Join our Remarkable Care Team!
Saint Joseph Mercy Health System and Mercy Health have recently came together to create one unified Regional Health Ministry serving our Michigan communities together.
Saint Joseph Mercy Health System and Mercy Health are a part of Trinity Health a national Catholic health system with an enduring legacy and a steadfast mission to be a transforming and healing presence within the communities we serve. As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life. Our Core Values, Reverence, Commitment to the Poor, Justice, Stewardship, and Integrity guide our behaviors to help us achieve our Vision.
General Summary
Provides leadership and expertise for the design, implementation and evaluation of Environmental Services education. Facilitates and supports Environmental staff competency through teaching, consultation, collaboration and practice using current knowledge, research and technology. Develops, implements and conducts basic and on going training for continuing in-service education programs for staff. Assist with developing and implementing departmental policies and procedures to ensure compliance with regulatory agencies and internal standards. Demonstrates unit/area-designated competencies.
Essential Duties and Responsibilities
1. Ability and knowledge to perform all duties and functions of an Environmental Aide, Specialist, Waste Handler and Team Leader.
2. Stays current with the advances in Environmental Services processes and procedures through periodicals, Networking, Internet, workshops, etc. Provide to reporting Manager information as obtained.
3. Act as a liaison to departments/units to ensure expedient response to patient and customer concerns.
4. Train, educate and develop colleagues to equip them with the skills for excellent customer service.
5. Design and implement training programs within the Environmental Services Department for Team Leaders and first line staff in collaboration with Employee Education and Development as needed.
6. Arrange and coordinate staffing and scheduling of all training programs for the Environmental Services Department.
7. Collect, analyze, evaluate, report and maintain training documentation for the department.
8. Maintain an ongoing assessment of the training needs within the department.
9. Develop and maintain training materials and manuals.
10. Conduct classroom training for department colleagues at all levels.
11. Conduct computer-based training for team leaders and staff.
12. Manage a computer based departmental Quality Assurance program.
13. Act as a resource person for the Environmental Services team in order to promote collaboration and coordination for patient satisfaction.
14. Assess, plan, implement/coordinate and evaluate according to and in compliance with all accrediting
agencies and SJMAA standards:
a. Department Orientation (all colleagues)
b. Colleague Development (Team Leaders and Staff)
c. Preceptor Training (Team Leaders and Staff
15. Works in collaboration with Education Coordinators, Infection Control and Safety Officer to develop,
present and evaluate educational programming for Environmental Services Colleagues.
16. Evaluates the practice/progress of new colleague during orientation. Differentiate lack of knowledge from compliance problems and assists the manager with the performance planning process.
17. Mentor, support and facilitate Environmental Services Colleagues by maintaining a connection with all colleagues on all shifts to promote:
a. Communication
b. Consistent application of cleaning procedures
c. Access to new procedures
18. Provides feedback for 6-month and bi-annual performance reviews as requested by Manager.
19. Assist Manager with accessing and communicating results of Patient Satisfaction survey. Collaborate with Environmental Services Managers to develop a plan to reach and sustain at the top quartile or better.
20. Assume responsibility of Department Safety Ambassador.
Working Conditions
Combination office, classroom, and patient care areas.
Patient care environment with occasional exposure to chemicals, odors, fumes, cleaning solvents, etc.
Reporting Relationships
Direction is received from the Manager for Environmental Services. Supervision is exercised over a group of non-exempt personnel.
REQUIRED EDUCATION AND EXPERIENCE
1. High School Diploma or GED equivalent is required.
2. Considerable experience in Environmental Services duties or related functions within a hospital or
healthcare environment; experience in training and development.
3. A minimum of one year supervisory/ team leader experience.
REQUIRED SKILLS AND ABILITIES
Ability to work as a resource to Environmental Services Colleagues with a diverse background.
Computer experience with knowledge in word processing, excel and Power Point
Possess leadership, motivational, coaching, and communication skills.
Working knowledge of JCAHO, OSHA, MDPH and other regulatory agencies.
Considerable knowledge of SJMHS and department policies, procedures and regulations.
Why this position -- What can it do for you!
- Full benefits package
- Medical
- Dental
- Vision
- Paid Time Off
- Retirement Savings Plan with employer contribution option
- Tuition Reimbursement
- Life Insurance
- Short/Long Term Disability
- Opportunity for growth and advancement throughout Trinity Health in 22 different states!
- For more information regarding career opportunities with Saint Joseph Mercy Health System please visit www.stjoeshealth.org/careers.
Successful candidate will be subject to mandatory vaccinations/immunizations unless they qualify for an available exemption.
This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American’s with Disability Act, the Michigan Handicapper’s Act, or SJMHS’s Return to Work Program.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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