Program Manager, Custom Surfaces
Steelcase
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Grand Rapids, MI, USA
Posted 6+ months ago
We are hiring a Program Manager, Custom Surfaces to develop and manage the implementation of marketing activities for our custom material programs in order to optimize external user experience (Dealers and A&D) to support the sales of Steelcase products.
What You Will Be Doing:
- Sets program strategies with business objectives and measures to achieve program goals.
- Proactively consults and partners with marketing and operations to develop and guide owned programs which includes pricing, market research, warranty, and culling.
- Analyze market, sales, financial and other data to support planning and creating recommendations to achieve objectives.
- Analyze statistics and determine appropriate program financials to support the profit goals of brand and company, as well as develop and manage budgets for assigned programs.
- Determines pricing for all incoming custom surfaces requests.
- Sets and implements standards, timelines and measuring results.
- Establishes internal and external networks and key stakeholders for these programs.
- Seeks, synthesizes and translates insights from internal and external partners to ensure customer value and inform the enhancements of current custom material programs.
- Develops and implements aligned program enhancements.
- Work closely with Surface Materials marketing, marketing communications, sales training and operations to develop promotional programs and tools for the custom surfaces program in support of product sales plans.
- Conduct training for sales and other audiences regarding the custom surfaces program.
Your Future Team:
The Surface Materials team owns the aesthetic of our furniture offerings. We are an essential, core aspect of our organization and business model. We lead all components of our applied materials processes for our furniture products.
Required Skills and Competencies:
- Undergraduate degree required, preferably in Marketing, Finance or Business
- 4+ years of marketing, finance or other business experience
- Ability to interpret and execute policies that affect programs
- Ability to develop and recommend new or modified polices that enhance the impact and profitability of programs
- Excellent oral and written communication skills
- Strong financial acumen and ability to analyze financial data to inform pricing strategies and profitability
Preferred Skills and Competencies:
- Knowledge or experience working in a design-based environment
- Product marketing, finance or project management experience
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Our Approach to Hybrid Work:
At Steelcase, we have always believed that the office is our best place to work. Our workplace is designed to foster collaboration and engagement, providing employees with a space to do meaningful work that drives results. Levels of flexibility vary by role and team, and employees and their leader need to align on expectations of flexibility.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
Steelcase is a MVAA- Silver Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.
Please see our Working at Steelcase Document for more detailed benefits and compensation information.
If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
This job is no longer accepting applications
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