Family Support Assistant

RDV Corporation
RDV Corporation

Customer Service · Full-time

Grand Rapids, MI, USA

Posted on Nov 6, 2026
Job Details

Posting Details

    • Posted on November 5, 2026

  • Locations

    Showing 1 location




    Grand Rapids, MI 49503, USA




    Grand Rapids, MI 49503, USA
    +0 more locations less locations
  • On-site
  • Personal Services/Administration
  • Full-Time
  • Requisition #: FAMIL001308

Description

The Opportunity:

The Family Support Assistant is responsible for streamlining daily operations by managing correspondence, coordinating office activities, and offering support to ensure everyday tasks run efficiently.

Our Unique Benefits:

We are intentional about enriching our employment experiences through a unique blend of benefit offerings that include:

  • Robust health insurance options with competitive employer contributions.
  • 401k retirement plan with a generous employer match of up to 7.5%.
  • Paid time off programs include paid time off, paid holidays, and more.
  • Discounted memberships to MVP Sportsplex.

What You'll Do:

Administrative/Scheduling/Communication

  • Supports Family Assistants in managing a computerized calendar for family and staff events, including birthdays, weddings, and special occasions.
  • Maintains comprehensive records of names and addresses for family members and friends.
  • Schedules business and personal appointments for Principal(s) and meetings as requested; maintains calendar system in cooperation with Family Assistants and various household staff; coordinates meeting arrangements; oversees accuracy and completeness of the family calendar.
  • Maintains inventory for commonly used office supplies. Places orders, receives, and stocks supplies for household and office locations.
  • Communicates with service vendors, household staff, the business office team, and RDV Corporation on various issues.

Financial

  • Retains receipts for credit card purchases; submits credit card receipts and documentation for reconciliation.
  • Files documents and maintains filing system of household invoices.
  • Prepare and submit expense reports for Family Assistants.

Shopping

  • Assists with household ordering; selects and orders products from vendor websites; inventories and records purchases and returns; maintains product order lists; unpacks and tears down boxes; assists with recycling products.
  • Performs various shopping duties when necessary; runs household errands as needed.
  • Maintains positive/professional relationships with all local vendors and personal family acquaintances.

Special Projects

  • Assists with various social or family events across various properties.
  • Manage Christmas season tasks, including gift shopping, selection, distribution, wrapping, and organizing holiday décor.
  • Organizes and tracks gift giving, address lists, receipt of gifts, and gift acknowledgment.
  • Assists with coordinating all the various details regarding household décor for the Christmas season. Helps prepare, set up, tear down, and organize items for storage as needed.
  • Assists with special projects as assigned by Family Assistants.
  • Oversees creative design work for special projects. Works to complete invitations, thank you notes, customized stationary, specialty logo designs, trip itineraries, and gift certificates.

Various Household Items

  • Assist Family Assistants in preparing properties for use by placing wellness orders and acquiring child necessities.

What You'll Bring:

  • A minimum high school diploma is required; a college degree is preferred, or 2-4 years of related work experience is required.
  • Excellent communication, English grammar, spelling, punctuation, and composition skills.
  • Excellent ability to establish rapport with others and establish strong interpersonal relationships.
  • Proficiency in Microsoft Word, Outlook, Internet research, and product ordering. Familiarity with Excel.
  • Must demonstrate professionalism, pride, enthusiasm, and graciousness in service; must be self-motivated; must display good listening skills; must be a responsible, respectful, dedicated, and dependable person of highest integrity; must be neat and tidy in appearance. Attention to detail, organization, and follow-through in daily routine are essential.
  • Must be flexible in work hours during unexpected schedule changes; evenings and weekends may be required. A willingness to complete unusual or unexpected duties is essential.

ADDITIONAL REQUIREMENTS:

  • Responsibilities are conducted in the home(s) of the client of RDV Staffing. While an employer/employee relationship exists, employee must be genuinely committed to being part of the team of household staff whose shared goal is to offer exemplary personal service and positively contribute to a collaborative home environment.
  • Preservation of a peaceful household atmosphere is essential. Responsibilities should be always carried out with sensitivity to this goal.
  • The family’s privacy is critical; therefore, the highest level of confidentiality in the family’s business and personal matters must be exercised at all times.

ESSENTIAL PHYSICAL DEMANDS:

  • Ability to lift thirty (30) pounds to a maximum height of six (6) feet
  • Ability to remain standing on feet for lengthy periods; climb steps and stairs; stooping, bending, and kneeling.

Qualifications

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See more open positions at RDV Corporation