Senior Experiences Specialist
RDV Corporation
This job is no longer accepting applications
See open jobs at RDV Corporation.See open jobs similar to "Senior Experiences Specialist" Hello West Michigan.Grand Rapids, MI, USA
Posted on Jun 25, 2025
The Opportunity
The Experiences Planner will assist and provide “hands-on” planning and execution of a variety of events, from highly complex VIP retreats/events to organizational parties/celebrations and other special events as assigned. Under the supervision of the Director, Experiences and Learning, this position will contribute to all aspects of event planning, including attendance, pre-and post-event communications, budget management, creative elements, etc.
Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
What You'll Do
Event Planning:
What You'll Bring
#IND123
The Experiences Planner will assist and provide “hands-on” planning and execution of a variety of events, from highly complex VIP retreats/events to organizational parties/celebrations and other special events as assigned. Under the supervision of the Director, Experiences and Learning, this position will contribute to all aspects of event planning, including attendance, pre-and post-event communications, budget management, creative elements, etc.
Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
- Robust health insurance options with competitive employer contributions.
- 401k retirement plan with a generous employer match of up to 7.5%.
- Grab and Go Deli/Market with employer-provided account credit of $650/year.
- Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
- Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
- Employer paid parking in the heart of downtown Grand Rapids.
- Education and training reimbursement programs.
- Discounted memberships to MVP Sportsplex.
What You'll Do
Event Planning:
- Project management and “hands-on” execution for all assigned initiatives and events, focusing on exceptional outcomes and experiences for key stakeholders and participants.
- Display understanding and application of each event and/or initiatives focus, level of sophistication, and strategic goal.
- Ability to support the business, creative, collaborative functions of events:
- Proactively communicate with direct manager and work effectively with multiple stakeholders within RDV Corporation and related entities, committees, and/or constituencies to understand objectives, manage deliverables and execute impactful programs.
- Contribute to design experiences and understand event strategies that support event goals.
- Track budget to stay within expectations and timely reconciliation of expenses post event.
- Coordinate all details and aspects of each event including, but not limited to overall communication, location/facility, speakers, entertainment, technology, agenda, travel & logistics, accommodations, programming, etc.
- Maintain direct contact and outcomes with the venue(s) for all program specifics including food and beverage management, lodging, housekeeping, security, grounds, maintenance, etc.
- Collaborate with the venue(s) on the menu creation as it relates to food and beverage selections for the various events including food styling and presentation, using information related to attendee dietary preferences and needs, as well as local cuisine.
- Review internal event details with upline to ensure potential issues are avoided or resolved, working together to develop a contingency plan as needed to ensure highest level of service.
- Collaborate with appropriate staff to ensure all travel and logistics are made in advance and managed effectively “real-time”, depending on the event, situation, and the attendees’ preferences. Provide detailed event and travel itineraries.
- Attend events and assist the Director, Experiences and Learning serving as an active liaison with the attendees to ensure outstanding customer service while maintaining the appropriate professional boundaries.
- Work collaboratively to present concepts, themes, and specific items for “Swag Bag” to leadership for event where applicable, order items, assemble and distribute Swag with well-executed presentation at the event.
- Identify, coordinate, create, and/or facilitate activities during events ranging from learning and experiential activities, to entertainment, social, and team building.
- Coordinate and arrange for photography and/or videography as needed; review content and arrange for the creation & distribution of photo albums, images, and video media post-event.
- Assist in maintaining event records including service provider, vendor names and contact information.
- Communicate across all internal and external interfaces in an efficient and professional manner.
What You'll Bring
- Bachelor’s degree in hospitality or related field.
- Emerging Meeting Professional (EMP) designation preferred.
- 3-5 years of previous experience in event planning, including experience in event design and “hands on” producing of all aspects of an event. Experience providing event planning services to VIPs a strong plus.
- Project and time management skills required.
- Strong ability to express oneself to provide information to others effectively; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and incorporate learning into solutions.
- Displayed success in being proactive as well as providing behind-the-scenes “hands-on” services.
- Excellent positive interpersonal and customer service skills.
- Demonstrated skill in gaining the cooperation and support of others, foster constructive and collaborative relationships; ability to collaborate and work well with teams of all types.
- Strong sense of accuracy, quality, and organization. Ability to think critically in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
- Flexibility and maturity; able to remain optimistic and calm while working with shifting priorities and deadlines essential.
- A self-starter who can work independently on multiple projects and prioritize work.
- A team player who is open to coaching and eager to develop and grow within the team.
- Must be highly motivated and solution oriented with a high degree of integrity, ethics, discretion, and dedication.
- Must be able to work an irregular schedule, evenings or weekends as needed, additional hours and travel during peak times or as required.
#IND123
This job is no longer accepting applications
See open jobs at RDV Corporation.See open jobs similar to "Senior Experiences Specialist" Hello West Michigan.
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