Supervisor, Claims
Meijer
People & HR, Operations
Grand Rapids, MI, USA
Posted on Dec 20, 2025
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
The Supervisor, Claims Examiners is responsible for overseeing a team of risk management examiners, ensuring efficient and effective handling of general liability claims. This role involves supervising and supporting claims examiners, providing guidance and training, and ensuring compliance with company policies and industry regulations. The supervisor will also handle complex claims, assist in the implementation of claims strategies and helping to identify efficiencies in the claims processes.
What You’ll be Doing:
Supervise and mentor a team of risk management examiners
Review and approve claims settlements within authority limits, as decided by the company
Ensure timely and accurate processing of claims, while holding examiners to a high level of customer service
Handle complex and high-value claims
Provide training and development opportunities for risk management examiners
Monitor and ensure compliance with company policies, procedures, and industry regulations
Assist with implementation of claims handling strategies to improve efficiency and effectiveness
Conduct regular audits of risk management examiner claim files to ensure quality and accuracy
Collaborate with other departments, such as legal, asset protection and safety, to resolve claims issues
Prepare reports on claims activities and performance metrics for leadership as requested
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required
What You Bring with You (Qualifications):
Associate’s degree in business, insurance, or a related field
Minimum of two (2) years of experience in general liability claims handling
At least one (1) year of previous supervisory or leadership experience
Strong knowledge of general liability insurance policies and regulations
Excellent analytical and problem-solving skills
Effective communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines
Proficiency in claims management software and Microsoft Office Suite
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