Cage Cashier
Gun Lake Casino
Wayland, MI, USA
Posted on Jan 16, 2025
Position Summary:
The Cage Cashier is responsible for providing unsurpassed service to both external and internal guests while safeguarding the assets of Gun Lake Casino. The Cage Cashier performs exchanges of cash and cash equivalents including but not limited to cheque redemption, check cashing, EZ-Pay ticket redemption, Outlet Bank issuing/receiving, and credit card advances. The Cage Cashier is responsible for logging specific transactions as set forth by Title 31 regulations. The Cage Cashier performs all duties and responsibilities in accordance with Gun Lake Casino Resort standards, policies, and procedures.
About Us:
At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In this Role:
- Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s Four Diamond Standards.
- Safeguard the assets of Gun Lake Casino Resort.
- Follow all procedures and policies to ensure that cash handling is performed within accepted standards established by Casino Management, Accounting, and regulatory requirements.
- Attend to external and internal guest needs and ensure overall guest satisfaction.
- Issue credit to guests in accordance with established Gun Lake Casino Resort credit policy.
- Responsible for the final balancing of funds and assets assigned during a shift.
- Responsible for ensuring that all tasks are completed as required as determined by the Cage stations assigned during a shift.
- Accurately record transactions related to Title 31 compliance.
- Responsible for practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service” standards at all times.
- Other job-related duties as assigned by the Cage Manager, Cage Shift Manager, and/or Assistant Shift Supervisor.
Essential Qualifications:
- Must be 21+ years of age.
- High School Diploma or equivalent
- One (1) year cash handling experience is required, preferably in a banking and/or retail environment.
- Prefer a minimum of one (1) year of experience using basic computer skills in a workplace environment.
- Microsoft Excel experience preferred.
- Three (3) years providing guest service preferred.
- Ability to communicate effectively with guests, team members, and management in both written and oral form within the required standards and tasks involved in providing “Unsurpassed Service”.
- Ability to gain a basic understanding of gaming and regulatory requirements, including but not limited to Title 31 compliance and reporting.
- Ability to learn to use all Cage-related equipment such as coin sorters, currency counters, and personal computers.
- Ability to work varied schedules including weekends, nights, and holidays as business demands.
- Thorough math and reading skills.
- Must be able to obtain a gaming license from the Gun Lake Tribal Gaming Commission.
Physical Requirements:
- Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Ability to deal with moderate levels of stress.
- Ability to lift boxes or bags of coins weighing up to twenty-five (25) pounds.
- Ability to stand for extended periods of time up to three (3) hours in length.
Work Conditions:
Work is typically in an area that may be unusually warm, cold, and/or noisy and may contain second-hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of assigned areas. Work may entail trained chemical usage. There will be continuous contact with fellow Team Members and Guests.
Disclaimer and Conditions of Employment:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
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