Conduct Resolution Facilitator - Dean of Students Office
Grand Valley State University
Allendale Charter Twp, MI, USA
USD 40,240-44,240 / year
Posted on May 28, 2026
This position supports student conduct and conflict resolution processes within the Dean of Students Office. This entry-level position works directly with students to assist in resolving alleged violations of the Student Code, The Anchor of Student Rights & Responsibilities (“The Anchor”), through educational, restorative, and developmental approaches. The role supports case management, facilitates informal resolution processes, and assists with the administration of student conduct cases under the guidance of senior staff.
This is a 0.8 FTE position. The Conduct Resolution Facilitator will work a standard 40-hour/week schedule during the Fall and Winter semesters and reduce to a 6.25 hours/week schedule during the months of June and July.
This is a 0.8 FTE position. The Conduct Resolution Facilitator will work a standard 40-hour/week schedule during the Fall and Winter semesters and reduce to a 6.25 hours/week schedule during the months of June and July.
Salary & Benefits:
$40,240 - $44,240, commensurate with experience
Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.
Primary Duties:
Under the direction of leadership, assist with the investigation and resolution of alleged student, organization, and hazing misconduct in accordance with The Anchor and university policies.
Facilitate student conduct and conflict resolution services including but not limited to administrative conferences, student conduct hearings, informal student conduct resolutions, and conflict coaching.
Maintain university processes and regularly updates case notes within the conduct software system (Maxient).
Comply with university policies and practices, as well as federal, state, local laws as they pertain to The Anchor.
Attend staff meetings, one-on-one meetings, and case management meetings as scheduled.
Support the coordination and facilitation of conduct hearings and assist with training and supporting members of the University Conduct Pool.
Assist in educating campus stakeholders on university conduct policies and procedures.
Contribute to the creation, coordination, and facilitation of educational and restorative practices, programs, workshops, and materials.
Demonstrate commitment to working with traditionally underserved or marginalized populations and collaborate with faculty and staff to provide multi-tiered support for students.
Serve on divisional wide committees as needed.
Perform other duties as required/assigned by leadership.
Required Knowledge, Skills, and Abilities:
Bachelor’s degree in student affairs, criminal justice, social sciences, or a related field.
One (1) year of relevant experience in student conduct, conflict resolution, student support, higher education, or a related setting (graduate assistantships, internships, or practicum experiences may be considered).
Basic understanding of student affairs, student conduct, and restorative practices.
Working knowledge of Title IX, FERPA, and other regulations associated with the position.
Able to effectively listen and communicate, both verbally and in writing
Strong attention to details.
Able to manage multiple projects and tasks while working independently.
Able to work with campus stakeholders from diverse backgrounds and perspectives.
Preferred Knowledge, Skills, and Abilities:
Master’s degree (completed or in progress) in student affairs, higher education, criminal justice, or a related field.
Experience working with Maxient Database System.
Experience working in the areas of crisis management, behavior intervention, and community standards in higher education environment.
Demonstrated success in collaborating with campus wide stake holders.
How to Apply:
Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact malkowsr@gvsu.edu. If you need technical assistance, please contact Human Resources at hro@gvsu.edu.
Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.
Application Deadline:
Application review begins MONTH, DAY. This posting may be closed at any time at the discretion of the University.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).
Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.
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