Records Assistant (Auditing) - Records & Registration
Grand Valley State University
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Posted 6+ months ago
Maintains accurate degree and certification-related requirements. Supports a variety of functions using professional judgement within the Registrar’s Office.
Required Qualifications:
- High school graduate.
- Minimum of three years of related work experience and/or relevant training.
- Demonstrated experience to work under pressure and meet deadlines.
- Demonstrated experience to maintain positive intercultural and interpersonal relationships.
- Demonstrated experience to provide quality customer service.
- Ability to maintain satisfactory work performance and attendance records.
- Strong verbal and written communication skills.
- Demonstrated experience working with databases and computer software.
- Demonstrated experience to work independently, organize own work and coordinate work activities of others.
- Ability to work collaboratively and independently within the auditing unit and Registrar’s Office
Preferred Qualifications:
- Some college course work.
- Higher education experience.
- Leadership experience.
Essential Functions:
Auditing
- Updates student records with information pertinent to graduation requirements throughout the student’s career.
- Sends documents to advisors for graduation audits, reviews information, and updates records.
- Determines if students have met graduation requirements, prepares appropriate paperwork, and communicates with students regarding their progress toward graduation.
- Gathers information required for teacher certification, determines whether requirements have been met, and prepares paperwork for the State Department of Education.
- Provides quality control to check, process, and mail diplomas.
General Functions within the Registrar’s Office
- Assists customers/stakeholders on the phone and in person using excellent customer service skills.
- Performs transfer credit evaluations and updates the student record in response to those evaluations.
- Interprets regulations and procedures and responds appropriately.
- Utilize software and reports to monitor and maintain the quality and accuracy of data.
- Registers students.
- Assists with student employees.
- Serves on the Customer Service Panel.
- Works at registration events.
- Works at Commencement.
- Serves as a notary public for institutional needs (training provided).
- Assists other units within the Registrar’s Office during high demand times.
- Other related duties as assigned.
Additional Information
- Receives supervision and work assignments from a designated supervisor.
- Position schedule (40 hours/week): 8-5 Monday through Friday.
Job Classification/Range: C3 Level. Minimum starting wage of $19.52
Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.
Job Type: Full Time, Normal Business Hours
Campus: Allendale
Application Deadline: September 17, 2024 at 11:59pm
How to Apply: Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, call Human Resources at 616-331-2215.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).
Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.
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