Assistant Director of Health Services
Cornerstone University
Grand Rapids, MI, USA
Posted on May 5, 2026
SUMMARY
The Assistant Director of Health Services works with the Director of Health & Counseling Services and associated staff to provide students with excellent care for body, mind, and soul. Located at the check-in desk for both health services and counseling services. The core of Cornerstone University is defined and driven by its Christ-centered mission and Biblical confession.
CLASSIFICATION: Full-time, Salaried with reduced hours up to 1915 hours/year. A typical schedule is up to 38 hours/week in the school year and less in the summer.
REPORTS TO: Director of Health & Counseling Services
DEPT: Health and Counseling Services
LOCATION: On-Site, Grand Rapids, MI
DUTIES AND RESPONSIBILITIES
- Prepare new health files for incoming students, including sending blank health forms to incoming students to fill out.
- Manage the collection and protection of student health information, both physically and electronically.
- Maintain accurate shared data regarding student health form completion between Health Services and other campus offices responsible for incoming students.
- Assist students and their families with health forms and campus health-related questions.
- Work closely with the campus nurse to triage student health needs and direct students to appropriate health resources on campus or in the community.
- Distribute over-the-counter remedies to students as needed.
- Work collaboratively with the Health & Counseling Services team to provide educational groups and events to students at various locations on campus.
- Check students in for health or counseling appointments, and schedule future appointments as needed.
- Maintain an orderly office environment, including ordering supplies related to both health and counseling needs.
- Present information at campus events about available services to prospective or accepted students and their families.
- Manage international student health insurance in conjunction with an insurance representative to direct international students towards appropriate medical care.
- Manage the budget for Health & Counseling Services, including budget transfer requests, budget increase proposals, and balance monitoring.
- Follow state regulations regarding the storage and disposal of paper medical records.
- All Cornerstone University and WCSG employees will regularly interact with students in a variety of projects, activities, and settings. As such all employees are expected to serve as Christian leaders and mentors by effectively living a gospel-centered lifestyle, ministering and discipling through a biblical worldview.
- Other duties may be assigned.
REQUIRED KNOWLEDGE, SKILLS and ABILITIES:
- Bachelor’s degree in a medical-related or business operations field.
- Minimum of 1 year of experience in a patient-focused role within the medical field.
- Minimum of 2 years of experience in office management or an office coordinator role.
- A CMAA (Certified Medical Administrative Assistant) certification or other related medical certification, or comprehensive medical administrative experience.
- Proven experience with computers and applied software, and an ability to learn and manage health-related software in the office.
- Thorough understanding of HIPAA regulations and confidentiality expectations surrounding health and counseling services.
- Commitment to the discipleship and whole-health culture of the Health & Counseling Services office, and the values of the Spiritual Formation and Christian Community department.
- Proven skill to serve others and problem-solve with a kind and welcoming demeanor.
ESSENTIAL QUALIFICATIONS:
- A personal relationship with Jesus Christ and an active Christian commitment.
- A theology that supports the values and mission of Cornerstone University core commitments evidenced by an ability to affirm and sign the university’s doctrinal statement, “The Cornerstone Confession.”
- Four other foundational pillars, along with the university’s mission and confession, form Cornerstone’s Core Commitments.
- The Cornerstone Christian World View
- The Cornerstone Academic Vision
- The Cornerstone Beautiful Christian Community
- The Marriage and Human Sexuality Position Statement
These core commitments convey who we are, what we believe and how we live and work together in community. Employees are expected to faithfully attend an evangelical and biblical church whose core beliefs and practices are consistent with Cornerstone’s confession and core commitments.
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