Support Services Resource Technician

Corewell Health
Corewell Health

Customer Service · Part-time

Grand Rapids, MI, USA

Posted on Sep 3, 2026

Job Summary

You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

  • Refer to the job profile of the duties being performed.

  • Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.

  • Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.

  • Completes special projects as assigned, with specific direction.

Qualifications

  • Required High School Diploma or equivalent

  • 1 year of relevant experience Customer service and/or other related experience Preferred

  • CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days preferred Or

  • CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days preferred


    How Corewell Health cares for you

    • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
    • On-demand pay program powered by Payactiv
    • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
    • Optional identity theft protection, home and auto insurance
    • Traditional and Roth retirement options with service contribution and match savings
    • Eligibility for benefits is determined by employment type and status

    Primary Location

    SITE - Rehab & Nursing Kentridge - 4118 Kalamazoo Ave SE - Grand Rapids

    Department Name

    RNC Nutrition and EVS Resource Pool - Corporate

    Employment Type

    Part time

    Shift

    Rotating (United States of America)

    Weekly Scheduled Hours

    8

    Hours of Work

    Variable

    Days Worked

    Variable

    Weekend Frequency

    Every other weekend

    CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

    Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

    Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

    An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

    You may request assistance in completing the application process by calling 616.486.7447.

    See more open positions at Corewell Health