Banquet and Catering Events Lead
Corewell Health
Administration
Grand Rapids, MI, USA
Posted on Jan 6, 2026
Job Summary
We're looking for an exceptional communicator and operational problem-solver to serve as the vital connection between our events coordination and catering operations teams. If you thrive on preventing problems before they happen, translating between different teams' languages, and ensuring flawless execution under pressure, this role is for you.
As our Banquet & Catering Events Lead, you'll be the person who makes sure nothing falls through the cracks. You'll turn event requests into crystal-clear kitchen production plans, catch potential issues days in advance, and coordinate seamless delivery of high-stakes corporate events—primarily serving hospital system leadership meetings where excellence isn't optional.
You'll spend your day moving between the kitchen, coordination offices, and event sites. You'll build relationships with chefs, event planners, and delivery teams. You'll be the calm, solution-focused voice when things get hectic. And you'll go home each day knowing your attention to detail made dozens of people's events run flawlessly.
Essential Functions
Keep Everyone on the Same Page
Translate event coordinator requests into detailed kitchen production sheets with precise quantities, timing, dietary restrictions, and setup specifications
Conduct pre-event briefings with kitchen teams 48-72 hours before each event
Create day-of timeline documents showing exactly when things need to happen
Serve as point of contact during events for real-time coordination
Catch Problems Before They Become Crises
Review upcoming events constantly, identifying potential issues early
Ensure Quality Every Single Time
Perform quality checks on food presentation, temperature, and accuracy before delivery
Coordinate last-minute changes (guest count adjustments, dietary accommodations)
Troubleshoot equipment failures, timing issues, and unexpected challenges
Document lessons learned and drive continuous improvement
Build Systems That Prevent Future Issues
Track patterns in service challenges and recommend process improvements
Update standard operating procedures based on real event outcomes
Help newer team members understand the coordination process
Verify ingredient availability and equipment needs well in advance
Monitor kitchen production progress and flag delays immediately
Develop backup plans for high-risk events
Teaches and maintains correct sanitation and personal hygiene procedures throughout assigned areas, e.g., following proper dress code. Completes assigned quality assurance monitors.
Applies reasonable judgment to the interpretation departmental policies and procedures.
Ensures proper preparation and services meals. Ensures proper storage of food items as required, labeling and dating items per standard.
Responsible for the training of new staff.
May lead new hire department orientation or perform other technical tasks within the designated area of responsibility.
Picks up and delivers various materials, supplies and other items and ensures vehicle is ready for the following route by filling up the gas tank and returning keys and equipment to designated area. Keep vehicles clean, organized and prepared for the next drive to utilize. Advise supervisor of any repairs needed. Ensures timely, safe and accurate deliver and must be able to operate vehicles in all weather and driving conditions and abides by all traffic laws while representing Corewell Health in a professional manner.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience food service, preferably in health care setting or related field
Must be 21 years of age
-
Must have excellent driving record
LIC-Driver's License - STATE_MI State of Michigan Upon Hire
CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
Preferred
Associate's Degree Hospitality or Nutrition
1 year of relevant experience Leadership
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand RapidsDepartment Name
Nutrition CH Place - CorporateEmployment Type
Full timeShift
Variable (United States of America)Weekly Scheduled Hours
40Hours of Work
Variable 7 a.m. to 8 p.m.Days Worked
Monday to FridayWeekend Frequency
Variable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
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