OBJECTIVE: Build a sustainable sales volume by cultivating and maintaining client relationships. Provide outstanding customer service.
RESPONSIBILITIES:
SALES & MARKETING:
- Achieve and grow individual sales and support team sales goals.
- Maintain contact with management regarding sales performance.
- Build lasting relationships and grow preferred client list. Personally contact customers via telephone, direct mail, email, and any other effective media.
- Provide marketing, promotional, and event support.
- Serve as a mentor to fellow Sales Associates and interns.
CUSTOMER SERVICE:
- Work as a team to exceed the highest customer service expectations.
- Greet all customers promptly in a professional, friendly and attentive manner.
- Proactively resolve customer issues.
- Continually acquire fashion, industry, and product knowledge to provide specialized expertise.
- Precisely mark garments for custom clothing and alterations.
MERCHANDISING:
- Maintain floor standards: perform daily store maintenance, including stock work, re-merchandising, display, price markdowns and light cleaning.
REQUIREMENTS:
- Extroverted, enthusiastic, motivated, and accountable with strong communication skills.
- 5+ years’ experience in retail (men’s fashion preferred).
- Proven ability to produce sales.
- Prior commissioned sales experience (preferred).
- Retail software experience (POS).
- Microsoft Outlook, Word, & Excel aptitude.
- Knowledgeable and enthusiastic about men’s fashion
- 4-year degree (preferred).
- Schedule flexibility to include evenings, weekends, and non-business hours.
COMPENSATION:
- Base + Commission + Team Bonus
- Employee discount
- Paid vacation and holidays
- 401K
We are an equal opportunity employer committed to providing a diverse environment
The above information has been designed to indicate the general nature and level of work performed. It is not designed to be a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.