Senior Network Engineer
Acrisure
This job is no longer accepting applications
See open jobs at Acrisure.See open jobs similar to "Senior Network Engineer" Hello West Michigan.IT
Grand Rapids, MI, USA
Posted on Jul 25, 2024
Job Title: Senior Network Engineer
Department: Information Technology
Location: Remote / Hybrid
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
We are seeking a highly skilled and experienced Senior Network Engineer to join our network operations team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's complex network infrastructure, ensuring optimal performance and security. This role requires a deep understanding of networking protocols, hardware, and software, as well as the ability to troubleshoot and resolve network issues promptly. The Senior Network Engineer role will also lead network-related projects, collaborate with cross-functional teams, and mentor junior engineers to foster a culture of continuous learning and improvement.
Key responsibilities include managing and optimizing LAN/WAN/Cloud networks, configuring and maintaining network devices such as routers, switches, and firewalls, and ensuring network security through implementing best-practice technology deployments & configurations. The successful candidate will have excellent problem-solving skills, a proactive approach to network management, and the ability to stay updated with the latest industry trends and technologies. A strong background in network architecture, cloud networking solutions, and zero-trust network segmentation is highly desired.
Responsibilities:
- Perform as a Sr. network engineer & execute on day-to-day IT operations, ensuring the network infrastructure's stability, reliability, and performance.
- Troubleshoot and resolve issues related to traditional Cisco routing, switching, and security, and Cisco ISE.
- Troubleshoot and resolve issues related to Meraki, including switching, routing, wireless, and security.
- Support, maintain, troubleshoot, and perform configurations within Acrisure’s Azure networking environment.
- Support, maintain, and troubleshoot Zscaler ZIA and ZPA solutions to enhance network security and user remote access.
- Help support and maintain IPSEC tunnels, traffic security rules and filtering within Palo Alto firewalls. Effectively navigate firewall monitoring / logs to troubleshoot end-to-end connectivity.
- Assist in management of company IPAM software (Infoblox). Creation & management of IPAM, DHCP, DNS records.
- Support, troubleshoot, maintain, & procure circuit infrastructure for the company that aligns with building a robust, highly available and fault tolerant network.
- Actively utilize LogicMonitor NMS to address alerts & triage impacted network devices, systems, and services.
- Ensure LogicMonitor NMS accuracy and efficiency through consistent maintenance & review.
- Collaborate with cross-functional teams to help support IT solutions and projects that align with business objectives.
- Develop and maintain comprehensive documentation for network configurations, processes, and procedures aligning to business standards.
- Actively monitor & support the ServiceNow queue for incidents and service requests to ensure pre-defined SLAs are satisfied.
- Respond to Major Incidents & outages and help lead a cross-functional team toward a timely resolution.
- Communicate effectively with team members, stakeholders, and vendors to ensure clear understanding and execution of project requirements.
- Participate in an on-call rotation to address network escalations during non-business hours.
- Act as a Sr. technical expert, escalation point, and strategic voice on behalf of the network operations team, ensuring technologies align with best practices.
- Knowledge transfer with junior engineers / TOC / NOC and helpdesk to “shift left” as much as possible.
- Actively seek opportunities to create efficiencies & improve network performance, processes, and workflows.
- Responsibly track project and task work and provide regular updates in organization’s project tracking software.
- Seek to improve any knowledge gaps through continuous improvement & education.
Requirements:
- Extensive experience troubleshooting Cisco Catalyst, Nexus, and Meraki LAN/WAN technologies.
- Experience supporting, configuring, and managing Zscaler ZIA and ZPA is highly preferred.
- Knowledge of Palo Alto firewall management, configuration, and logging.
- Knowledge of Azure networking is highly desired.
- Strong troubleshooting skills, specifically focused on networking. Experience with use of network tools such as: Wireshark, PuTTy, SecureCRT, etc.
- Excellent documentation and communication skills.
- Ability to work collaboratively in a team environment.
- Willingness to participate in on-call rotation for network escalations.
- Availability to work during primary hours of 8am to 5pm EST, Monday to Friday.
- Strong ability to multitask and balance workload in a fast-paced environment.
- Strong sense of project & task ownership with a self-starter mindset.
Education/Experience:
- Minimum of 4 years of experience in a network engineering or network administration role.
- Bachelor’s degree preferred.
- Certifications preferred, but not required:
- Cisco CCNA / CCNP
- Palo Alto PCNSA or PCNSE
- Azure AZ-900 or AZ-700
Benefits & Perks:
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit www.Acrisure.com or learn more here.
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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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